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《哈佛商业评论》 2026年1月刊 · 中文解读

当CMO与CFO对齐KPI时,他们能创造更多价值

When CMOs and CFOs Align Their KPIs, They Deliver More Value
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这篇讲什么
本文探讨了CMO与CFO之间因衡量标准不一致而产生的分歧,并提出了通过改变问题、共享不确定性语言和定期实验来建立更好合作关系的方法。
原文开头
CMOS HAVE AMONG the shortest tenures in the C-suite. It’s not because most are bad at marketing. It’s because they struggle to connect marketing’s impact to the business outcomes that finance and executive teams actually care about. CFOs, CEOs, and the board care about profit, forecasting stability, and capital allocation. They want to know: If we spend an additional $2 million on marketing next quarter, how much incre- mental revenue can we expect? And how confident are we in that number? When CMOs can’t answer those questions clearly, it leads to misaligned expecta- tions and underleveraged marketing budgets. More to the point, it leads to the executive team viewing marketing as a cost center rather than a growth engine. …
摘自《哈佛商业评论》(Harvard Business Review)2026年1月刊。仅引用开头一小段供了解文章,版权归原刊所有,全文请阅读原刊。
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