生成式AI无法让员工成为专家

Gen AI Won’t Make Your Employees Experts But it can help novices perform better and faster. Illustrations by CALVIN SPRAGUE IN FIELDS RANGING from copywriting to software development, leaders are betting that gen AI can help employees take on more-advanced responsibilities. Research from MIT professor David Autor and others has shown that gen AI shortens the time it takes novices to gain competence at new tasks. But there’s still much we don’t know about the technology’s potential to upskill workers, including one key question: Can it help them perform tasks as well as experts do? …