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《消费者报告》 2026年11/12月刊 · 中文解读

现在买车要知道什么:AI销售话术与购车新策略

What to Know About Buying a Car Now · Keith Barry
约 19 分钟Features在小程序里点播,20 到 60 分钟做好
这篇讲什么
考克斯汽车公司2025年调查发现,60%的汽车经销商表示正在试用人工智能工具,用虚拟语音助手、聊天机器人自动发送语音邮件和短信来招揽顾客。专家提醒,这些AI工具本质上是帮助经销商更容易掏空你的钱包,购车者需要用数据和比价工具武装自己,并警惕金融保险环节的加价推销。
原文开头
The process is rapidly changing, with new ways for shoppers to research, compare, and negotiate, and AI-powered sales tactics, too. Our expert advice will help you come out ahead. by Keith Barry When I called a Jeep dealership to ask about pricing on a new Compass, I was greeted by a chipper-sounding voice that offered to answer any questions I had immediately. No time wasted on hold or playing phone tag. I asked whether the SUV was in stock. Lucy responded that it was and quickly offered me an appointment to test-drive it that morning. About an hour after I hung up, Lucy sent a text to let me know the vehicle was still available. …
摘自《消费者报告》(Consumer Reports)2026年11/12月刊,Keith Barry。仅引用开头一小段供了解文章,版权归原刊所有,全文请阅读原刊。
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