从旅行社到AI代理：假日规划的革命

As travel moves from human to AI agents, firms including Tripadvisor and Airbnb are using generative tech and data to personalise your next holiday WRITTEN BY: STEVEN DOWNES For many people, planning and booking a holiday includes a shop, a uniformed travel agent and wall-to-wall glossy brochures. These things are still a thing, but the thirst for cheaper and faster everything is driving all industries to drink from the well of AI. Travel & Tourism is no exception, with the industry undergoing a dramatic conversion from the traditional human travel agent to the sophisticated AI agent. The change is replacing rigid search filters with fluid, natural language conversations that enable customers to plan a full holiday itinerary in minutes. …