AI智能体在商业中的应用：如何推动数字化转型

Introduction In an era defined by rapid technological progress, AI agents have emerged as a fundamental force driving digital transformation across industries. These intelligent software entities — capable of autonomous decision-making, learning, and interacting with users and systems — are more than simple tools. They have evolved into pivotal collaborators that reimagine how businesses operate, innovate, and compete. From automating routine tasks and enhancing customer engagement to enabling smarter decision-making and predictive maintenance, AI agents have become the backbone of modern digital ecosystems.The relevance of AI agents in business is skyrocketing with advances in generative AI, natural language understanding, and machine learning, which empower these agents to tackle ever more complex challenges. …